FAQ

How long do the scrubs last?

An unopened pack of our body scrub will last up to 12 months. If you store the scrubs properly (seal the zip, and keep out of direct water stream) then the packs should last up to 6 months after being opened.

How do I place an order?

To place an order you choose the item that you wish to purchase and add it to your shopping cart. Then, proceed to the checkout page where you fill in your personal information as well as pay for the order. Make sure to complete all steps in the payment procedure when paying so that we are able to capture the amount and ship your order.

Was my order successful?

If money has been captured from your account the order has reached us and will be processed. Your order confirmation is sent to the email address that you provided when placing your order. You can also see your order status if you log in to your user account. If you have not received a confirmation, please contact customer our service.

Where can I enter my discount code?

Your discount code can be added to your cart which you will find if you click on “to Cart” in the upper right corner. The discount will immediately be discounted from the total sum when applying the coupon. Please note that you can only use one discount code per order.

How do I change or cancel my order?

Please contact our customer service as soon as possible in order for us to change or cancel your order before it is shipped.