Order are dispatched within 1 business day except for Public Holidays. Orders on Public Holidays will be dispatched the next working day.

NEW ZEALAND
FREE SHIPPING on all orders over $50
or $7.50 Flat Rate
Delivery within 1-3 business days

REST OF THE WORLD
We ship everywhere! Click here to view our shipping rates and timeframes for orders worldwide.

SHIPMENT CONFIRMATION AND ORDER TRACKING

We will send you an email once your package has been dispatched confirming your shipment and the tracking number with a link so you can track your package in real time.

RETURNS

We hope you love your purchase but if you're not satisfied you can return the item(s) for an exchange or credit;

All returns must be made within 10 working days of the purchase date with a copy of the original invoice. Returns can take up to 1 week to be processed once we receive them. When your return is processed, we will send you a notification email.

In order to process your return as quickly as possible, please include your name, email address and invoice number. Please indicate what you are returning, the reason why and whether you require an exchange or credit.

We're always here to help so any questions or queries get in touch at hi@theskinkitchen.co.nz